Dmc5 Privacy Policy — How We Protect Your Information
User privacy is a top priority at dmc5. This document outlines the types of data we collect, how it is used, how we store it securely, and your rights as a user of this platform in Malaysia.
Last updated: January 2026
Information We Collect
Dmc5 collects various types of information when you register and use our platform. This information is necessary for us to provide a secure and fully functional service.
Account information: full name, email address, phone number, date of birth, and login credentials provided during registration.
Payment information: transaction records in Malaysian Ringgit (RM/MYR), deposit and withdrawal methods used such as TNG eWallet and FPX. We do not store full credit or debit card details.
Device and browser information: IP address, device type, operating system, browser type, and session data collected automatically for security and performance optimisation purposes.
Usage data: pages visited, session duration, game preferences, bets placed, and interaction patterns within the platform.
How We Use Your Information
All information collected by dmc5 is used responsibly and only for the purposes stated. We do not sell or rent your personal data to any third party for marketing purposes.
- Securely create and manage your user account.
- Processing deposits and withdrawals in RM accurately and promptly.
- Verifying user identity to meet legal compliance requirements.
- Detecting and preventing fraud, unauthorised access, and account misuse.
- Sending important notifications related to your account or platform updates.
- Improving the user experience based on analysis of anonymised usage patterns.
Use of Cookies and Tracking
Dmc5 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
- Session Cookies: Required to maintain your login session while you are active on the platform. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saving your preferences such as language and display settings to deliver a more personalised experience.
- Analytics Cookies: Helping us understand how users interact with our platform through aggregated, anonymised data. This information is used solely for technical improvement purposes.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the dmc5 platform.
Data Storage and Security
Dmc5 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers, ensuring your personal information and financial transactions cannot be intercepted by third parties.
User data is stored on secure servers with restricted access. Only authorised staff may access personal information, and only when required for operational or legal compliance purposes.
We retain your personal data as long as your account is active or as required to fulfill legal obligations. Once the data is no longer needed, it will be deleted or anonymized following established procedures.
Sharing Information with Third Parties
Dmc5 does not sell, distribute, or rent users' personal information to third parties for marketing purposes without your consent.
However, we may share information in the following limited circumstances:
- Payment processors: Transaction details are shared only with approved payment providers like FPX and TNG gateways to process transactions in MYR.
- Legal requirements: We will disclose information to the relevant authorities when required by Malaysian law or court order.
- Security safeguards: Information may be shared to address fraud, security threats, or to protect the rights of dmc5 and its users.
All third parties we work with are required to uphold equivalent data protection standards.
Your Rights as a dmc5 User
As a registered dmc5 user, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted through our customer support.
If your personal information is inaccurate or incomplete, you have the right to request a correction through your account settings or by contacting us.
You may request the deletion of your personal data. Such requests are subject to applicable legal record-retention obligations.
To exercise any of the above rights, please contact the dmc5 support team at [email protected]. We will process your request within a reasonable timeframe and keep you informed of its progress.
Changes to This Privacy Policy
Dmc5 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Registered users will be notified of any material changes via in-platform notifications or email at least seven days before the changes take effect.
Continued use of the dmc5 platform after any changes to this policy is taken as acceptance of the updated terms. We encourage you to review this page regularly. If you have any questions, contact us at [email protected] or visit the page FAQ us.
Still Have Questions About Your Privacy?
The dmc5 team is ready to answer any questions about data protection or how your information is used. You can also check our FAQ for quick answers.